An insider’s examination of how public and private disputes can be resolved through negotiation, facilitation, mediation, and arbitration. Analysis behind the scenes of successful negotiations to uncover the value of determining each party’s interests, creating options for settlement, communicating and listening purposefully, assessing the parties’ alternatives to agreement, and developing a good working relationship with the other side. We’ll use interactive video and role-playing to demonstrate and discuss successful dispute resolution skills and strategies that you can put to use in your own interactions.

Moderator: James K. L. Lawrence. OSU, BA, JD. Labor and employment law and dispute-resolution advocate as a member of Frost Brown Todd LLC for 55 years. Adjunct professor of negotiation, mediation, and dispute resolution at OSU and UC colleges of law. Former adjunct at Straus Institute for Dispute Resolution at Pepperdine Univ.