Through group interaction and role-play, participants learn the subtle, lifelong skills needed to be an empathetic listener. Skills discussed include reading nonverbal clues, picking out feelings from conversations, characteristics of a good listener, clarifying what is said, dealing with silent moments in the conversation, how to better express feelings, giving and receiving feedback, and seeking to understand versus arguing. 

Dave Kampfschulte, leader, is director of Amazing Circles Workshops, a nationally known speaker, and author of "I’m Dying to Talk with You: Twenty-Five Years of Conversations on End-of-Life Decisions". Using his empathy, humor, energy, and over 28 years as an educator and a hospice volunteer, he facilitates his interactive, enlightening workshops and presentations to a wide spectrum of professionals and general audiences. Dave has a master’s degree in education and is a preceptor at Michigan State University College of Human Medicine.?